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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 1-800-606-8035 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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219-872-6501
1106 East US Highway 20 Michigan City, IN 46360
Proudly Serving Northwest Indiana and Southwest Michigan

Protection Plans

Peace of Mind Accident Protection Plan

Provided by CPS in partnership with Naturally Wood Furniture. Because we want you to live on your furniture, we know accidental damage may happen. And when it does, help is just one call or email away with the Peace of Mind Protection Plan. Plans are available for fabric, leather andwood furniture, as well as for adjustable bed foundations.

Coverage

Please note that coverage is limited to accidental occurrences of damage, stain or breakage. Damage in the course of delivery, normal wear and tear and manufacturer defects are not covered under the Peace of Mind Protection Plan. See plan terms and conditions at time of purchase for additional information. You will have the opportunity to accept the terms or decline your plan purchase before completing your order.

Benefits

  • Expedited claim services provided by friendly and knowledgeable customer care specialists
  • Customer care specialists provide care and maintenance tips for on-the-spot assistance
  • If service is needed, highly professional furniture craftsmen are dispatched to your home
  • Customer service guarantee

How it works

Automatic Registration Your protection plan will be automatically registered at the time of purchase. This service provides you with a shorter claim filing time if you ever need to report an accident.

In-Home Care If cleaning or repair is needed, in-home technicians from CPS Enterprises provide high-quality craftsmanship and professional services.

Product Replacement In the event that your furniture cannot be repaired or cleaned, you will receive a replacement.

Initiating a claim

  • Contact CPS directly at 1-(800) 905-0443 or online at www.cpscentral.com
  • Have your furniture receipt and pre-registered protection plan document ready (All documents provided in a packet to you for your records at the time of purchase.)
  • Answer a few simple questions from a customer service specialist